Privacy Policy for Advantage Tamal

At Advantage Tamal, your privacy and the security of your personal information are of utmost importance to us. This Privacy Policy explains how we collect, use, protect, and disclose personal information when you visit our website or use our services. By accessing our website and using our services, you agree to the practices outlined in this Privacy Policy.

Information We Collect

We collect personal information when you visit our website, sign up for our services, or interact with us in any other way. The types of personal information we may collect include:

• Personal Identifiable Information (PII): This may include your name, address, phone number, email address, and any other information that can identify you personally.
• Medical Information: We may collect patient information related to healthcare billing, such as medical histories, diagnoses, treatment plans, and insurance details as part of our billing services.
• Payment Information: When you pay for our services, we may collect billing information, including credit card details or other payment information.
• Usage Data: We collect information about how you use our website and interact with our services, including browsing patterns, click-through data, and time spent on the site.
• Cookies and Tracking Technologies: Our website may use cookies and other tracking technologies to enhance your experience and gather data about site usage. You can disable cookies through your browser settings if you prefer.

How We Use Your Information

We use the information we collect from you for various purposes, including but not limited to:

• Providing Services: To process medical billing claims, handle patient inquiries, manage your account, and provide you with the services you’ve requested.
• Communication: To send you important notices regarding your account, billing updates, services, and policy changes. We may also use your information to respond to your customer support inquiries.
• Improving Our Services: To analyze usage patterns, enhance the functionality of our website, and improve the quality of our services. This helps us tailor our offerings to better meet your needs.
• Marketing: With your consent, we may use your information to send you promotional emails or newsletters about new services, special offers, or industry updates. You can opt out of these communications at any time.
• Compliance: To comply with legal, regulatory, and contractual obligations, including billing regulations and health privacy laws (such as HIPAA, if applicable).

How We Protect Your Information

Advantage Tamal takes the protection of your personal information seriously. We implement a variety of security measures to safeguard your data from unauthorized access, loss, misuse, or alteration. These measures include:

• Encryption: We use encryption technologies to secure sensitive information, especially when transmitted over the internet.
• Access Controls: We restrict access to personal data to authorized personnel only, and all our staff members undergo regular training on privacy and data security practices.
• Data Storage: We store personal data in secure servers, protected by firewalls and other security mechanisms.
• Regular Audits: We regularly audit our data protection practices to ensure compliance with industry standards and privacy regulations.

Despite these efforts, please be aware that no data transmission or storage system is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

Sharing Your Information

Advantage Tamal does not sell, rent, or trade your personal information to third parties. However, we may share your information in the following situations:

• Service Providers: We may share your personal information with trusted third-party service providers who help us deliver services (such as payment processors, insurance verification services, or IT support). These providers are obligated to protect your data and use it solely to assist in providing services to you.
• Legal Compliance: We may disclose your information if required by law, in response to a subpoena, or as part of a legal process. This may include sharing information with government authorities or law enforcement when necessary.
• Business Transfers: In the event of a merger, acquisition, or sale of our business or assets, your information may be transferred as part of the transaction. We will notify you of any such change in control, and your information will continue to be protected as outlined in this Privacy Policy.
• Consent: We may share your personal information with third parties if we have obtained your consent to do so, including for marketing purposes.

Your Rights and Choices

As a user of our website and services, you have certain rights over your personal information. You may:

• Access Your Information: You may request access to the personal information we hold about you and request copies of it. We may ask you to verify your identity before providing access.
• Correct or Update Information: If your personal information is inaccurate or incomplete, you may request to correct or update it. You can do this by contacting us directly through the contact information provided at the end of this policy.
• Opt-Out of Marketing Communications: If you no longer wish to receive marketing emails from us, you can unsubscribe using the link in our emails or by contacting us directly.
• Delete Your Information: In certain circumstances, you may request the deletion of your personal information. However, we may retain certain data for legal or business purposes, such as billing records.
• Limit or Object to Processing: You have the right to request that we limit or stop processing your personal information in certain situations, subject to applicable laws.

Cookies and Tracking Technologies

Advantage Tamal uses cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that help us analyze website traffic, remember your preferences, and provide a personalized experience.

You can control the use of cookies through your browser settings. Most browsers allow you to block or delete cookies, but doing so may affect the functionality of our website.

Links to Third-Party Websites

Our website may contain links to third-party websites that are not operated or controlled by Advantage Tamal. This Privacy Policy applies only to our website, and we are not responsible for the privacy practices of third-party sites. We encourage you to review the privacy policies of any external sites before providing them with personal information.

Changes to This Privacy Policy

Advantage Tamal reserves the right to modify or update this Privacy Policy at any time. Any changes will be posted on this page with the updated date. We encourage you to periodically review this policy to stay informed about how we are protecting your personal information. By continuing to use our website and services after any changes, you agree to the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please don’t hesitate to contact us:

Advantage Tamal

We value your privacy and are committed to providing you with a secure and transparent experience.

By using our services, you consent to the collection, use, and sharing of your personal information as described in this Privacy Policy. Thank you for trusting Advantage Tamal with your medical billing needs.